For fee-earners, costs lawyers and practice managers · ~6 min read · prices correct at July 2026
The traditional model: hourly rates
Most UK medical chronology and pagination providers price by the hour. Published rates at the time of writing include:
- £35 per hour + VAT — for chronology preparation, or combined sorting, pagination, indexing and chronology (HG Legal Services).
- £45 per hour fixed — across all areas of service, with no uplift for urgent work (Professional Paginating Services).
- £57.75 per hour + VAT — for a chronology, summary and missing-records review (Medical Collation and Chronology).
Hourly pricing is honest about one thing: the work scales with the records. Industry commentary puts a chronology built from raw records at 20+ hours for a substantial set — and clinical negligence files running to several thousand pages sit well beyond that. At £35–£58 an hour, three figures is the floor and four figures is common.
Why the hours add up
The bill is driven by page count, not case value. A modest fast-track claim can arrive with the same 2,000-page GP and hospital history as a catastrophic injury claim — the reading is identical, but the recoverable costs are not. The hours go on:
- Opening, de-duplicating and sorting records from multiple providers;
- Ordering and paginating hundreds or thousands of pages;
- Reading every page to extract each dated clinical event;
- Formatting the chronology and index so others can navigate them.
None of that is legal judgement — it is essential-but-mechanical preparation, done at professional hourly rates.
Fixed and capped fees
With fixed recoverable costs extending across lower-value claims, some providers now offer capped or fixed-fee schemes so preparation costs stay inside the recoverable envelope. That caps the downside, but the underlying economics are unchanged — a human still reads every page, so the fee still has to fund the hours, and the turnaround is still days to weeks.
The per-document model
AI-assisted preparation changes the unit of pricing. Because the reading and assembly are automated, the cost no longer scales with hours — so it can be priced per document produced rather than per hour worked. At Med-Legal, a cited Chronology & Medical Summary is from £8, and a fully indexed, paginated, hyperlinked bundle from £32 — delivered in minutes, with every entry cited to its source page and reviewed by your own fee-earner before use. No subscription; you pay only when you produce a document.
Side by side
| Traditional provider | Per-document (Med-Legal) | |
|---|---|---|
| Pricing | £35–£58/hour + VAT | From £8 per document |
| Typical chronology | £700–£1,150+ (20+ hours) | From £8 |
| Turnaround | Days to weeks | Minutes |
| Citations to source page | Varies by provider | Every entry |
| Commitment | Per engagement | None — pay as you go |
What to check when comparing quotes
- Is every entry cited? A chronology you cannot trace back to the page is a chronology you must re-check line by line.
- Who reviews it? However it is produced, a qualified fee-earner should approve it before it is relied on — automated or human.
- Data protection. Medical records are special-category data; ask where they are processed and under what agreement (see our UK GDPR checklist).
- What happens on the next records drop? Cases accrete records. A per-document price makes updating cheap; an hourly model bills the re-read.
See the difference on your own file. Your first documents are free — upload a real record set and compare the output against your last invoice. Try the free records review cost calculator with your own page count.
Rates quoted are the named providers' published prices at July 2026 and may change; always confirm current pricing directly. General information for legal professionals, not legal or costs advice.